IT Support

 

whole gang serious 1 - IT Support

As an outsourced IT company, we provide IT management on behalf of a customer.

The operative distinction that sets apart a MSP is the proactive delivery of their services.

Typically, MSPs will have the following distinguishing characteristics:

  • Have some form of Network Operation Center (NOC) service
  • Have some form of service or help desk service
  • Be able to remotely monitor and manage all or a majority of the objects for the customer
  • Proactively, compared to reactive, maintain the objects under management for the customer
  • Delivery these solutions with some form of predictable billing model, where the customer knows with great accuracy what their regular IT management expense will be

See How Peerless Tech Solutions Can Help Your Business Grow

Peerless Tech Solutions has consistently been ranked among the top IT firms in the Washington D.C. metro area. With over 20 years of experience and a dedicated staff to meet the needs of your company, there is no reason to trust your IT to anyone else.