We are seeking someone with advanced technical support experience to help our clients solve IT issues. You will serve as an escalation point for our Tier 1 support team.
Lead all cloud infrastructure evaluation, design, architecture and implementation projects and tasks both internally and for clients. Act as the last escalation point for the Engineering team for all technical issues. Participate in pre-sales technical meetings to vet potential clients and participate in client discovery meetings. Design, develop, and/or integrate proven solutions to complex application problems for a vast portfolio of commercial customers. Troubleshoot system administration issues or network concerns.
Lead all engineering and Tier 3 systems troubleshooting, evaluation, design, architecture, and implementation projects and tasks both internally and for clients. Act as the last escalation point for the Engineering team for all technical issues within a Service Desk environment. Participate in pre-sales technical meetings to vet potential clients and participate in client discovery meetings. Design, develop, and/or integrate proven solutions to complex application problems for a vast portfolio of commercial customers. Troubleshoot system administration issues or network concerns.
In anticipation of an upcoming contract award, Peerless’ Federal Services Division is seeking a journeyman to support our Naval Air Systems Command (NAVAIR) customer in a wide range of new and innovative IT products and services supporting the Naval Aviation Enterprise. As a member of the NAVAIR Enterprise Service Desk, you will play an important role in providing customer support and user assistance for a wide variety of applications and tools across the NAVAIR enterprise.
We are looking for someone with a technical background and significant assessment/audit experience. Primary duties include conducting remote Gap Assessments for NIST SP 800-171 and CMMC Level 3 compliance. No travel required. Must be based in the United States and a U.S. Citizen.
In anticipation of an upcoming contract award, Peerless’ Federal Services Division is seeking a journeyman to support our Naval Air Systems Command (NAVAIR) customer in a wide range of new and innovative IT products and services supporting the Naval Aviation Enterprise. As a member of the NAVAIR Enterprise Service Desk, you will play an important role in providing customer support and user assistance for a wide variety of applications and tools across the NAVAIR enterprise.
